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Drive thru cashpoint machines
Please note that the HSBC Bank is installing new "drive thru" cashpoint
machines, customers will be able to withdraw cash
without leaving there vehicles. To enable users to use this new facility the following procedures have been drawn up.
Please read the procedure that refers to your own circumstances (Male or Female) and remember them for when you use the
machine for the 1st time.
MALE PROCEDURE.
1) Drive up to cash machine.
2) Wind down your car window.
3) Insert card into machine and enter pin.
4) Enter amount of cash required and withdraw.
5) Wind up window.
6) Drive off.
FEMALE PROCEDURE.
1) Drive up to cash machine.
2) Reverse back the required amount to align car window to cash
machine.
3) Restart the stalled engine.
4) Wind down the window.
5) Find handbag,remove all contents on to passenger seat to locate card.
6) Turn the radio down.
7) Attempt to insert card into cash machine.
8) Open car door to allow easier access to machine due to excessive distance from the car.
9) Insert card.
10) Re-insert card the right way up.
11) Re-enter handbag to find diary with your PIN written on the
inside back page.
12) Enter PIN
13) Press cancel and re-enter PIN
14) Enter amount of cash required.
15) Check make up in rear view mirror.
16) Retrieve cash and receipt.
17) Empty handbag again to locate purse and place cash inside.
18) Place receipt in back of cheque book.
19) Recheck make up again.
20) Drive forward 2 meters.
21) Reverse back to cash machine.
22) Retrieve card
23) Re-empty handbag,locate card holder and place card into slot
provided.
24) Restart stalled engine and proceed.
25) Drive for 2-3 miles.
26) Release handbrake.
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